This means that your preview images and video are still processing. The preview media should appear within a day. Clips with very long durations (i.e. several minutes long) and a high resolution will take longer to process. Our team checks new stock footage submissions every day to ensure that preview media is processing correctly and in a timely manner. If you notice any problems with your preview media, you can let us know by emailing us at:
contributors@naturefootage.com